High-Performing Java Developer for Voice Biometrics Solutions
2 weeks ago
Job Description:
The role of Senior Java Developer, Voice Biometrics, at Scotiabank presents an exciting opportunity to develop and support cutting-edge contact center applications and related technologies managed by the eContact team.
About the Role:
- Develop functional enterprise solution components on time and budget through delivery/adherence to project implementations and application integration, technical documentation, user documentation, development of custom programming solutions, scripting, application configuration, and knowledge transfers to end-user representatives.
- Manage technical aspects of vendor deliverables in enterprise solutions, including adherence to budgets, timelines, quality, and accuracy of technical deliverables.
- Provide 3rd line (on-call, after-hours) support, and continually assess and plan the environment.
Responsibilities:
- Design, develop, and deploy software solutions using Java, Python, and SQL databases.
- Integrate cloud-based Voice Biometrics solutions (Gatekeeper) with Genesys cloud applications, custom integrations, and additional enterprise solutions managed by the eContact team.
- Develop CTI applications in a contact centre environment with Avaya and Genesys components.
- Maintain up-to-date knowledge of solution components, delivery methods, and abilities to lead implementation, integration, security, and programming best practices.
Requirements:
- Undergraduate degree in Computer Science or technical equivalent.
- 5 - 10 years of experience with Java, Python development in an enterprise environment.
- Technical experience with, or supporting, contact centre environments.
- Experience developing for applications integrated with SQL databases.
- Experience working with cloud integrations, API development, TSAPI/JTAPI, and databases.
What We Offer:
- A competitive salary estimated at $100,000 - $140,000 per annum, based on location and experience.
- Diversity, Equity, Inclusion & Allyship initiatives that strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
- Accessibility and Workplace Accommodations to build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling opportunities through online courses, cross-functional development, and tuition assistance.
- A comprehensive Rewards program including bonus, flexible vacation, personal, sick days, and benefits.
- Community Engagement programs such as hackathons, contests, cooking with friends, Humans of Digital, and more.
Work Location:
Scotiabank's hybrid work model offers flexibility and balance between remote and in-office work.
About Scotiabank:
As a leading bank in the Americas, Scotiabank aims to help customers, their families, and communities achieve success through advice, products, and services. Guided by the purpose 'for every future', Scotiabank values diversity, equity, inclusion, and allyship to create an accessible and inclusive environment for everyone.
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