Senior Java Developer

1 day ago

Old Toronto, Canada Scotiabank Full time
Title: Senior Java Developer, Voice Biometrics, Scotiabank

Requisition ID: 199007

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The primary purpose of the role is to develop for, and support, contact center applications and related technologies managed by the eContact team related to the Key Job Accountabilities listed below.

Is this role right for you? In this role you will:

  1. Develop and support multiple applications including our cloud-based Voice Biometrics solution (Gatekeeper) and Genesys cloud applications.
  2. Develop for CTI applications in a contact centre environment with Avaya and Genesys components.
  3. Provide support for Genesys Chat and Email on-prem and cloud solutions, Verint applications, and custom solutions.
  4. Deliver functional enterprise solution components on time and budget through project implementations and application integration.
  5. Create technical and user documentation of solutions.
  6. Develop custom programming solutions, scripting, application configuration, and integration with cloud and on-prem solutions through APIs.
  7. Deliver technical knowledge transfers to end user representatives.
  8. Manage technical aspects of vendor deliverables in enterprise solutions.
  9. Accountable for rotating 3rd line (on-call, after hours) support and continual environment assessment and capacity planning.
  10. Lead implementation, integration, security and programming best practices.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  1. Undergraduate Degree in Computer Science or technical equivalent.
  2. 5 - 10 years experience with Java, Python development in an enterprise environment.
  3. Technical experience with, or supporting, contact centre environments.
  4. Experience developing applications integrated with SQL databases.
  5. Experience with cloud integrations.
  6. Experience working with Voice Biometrics applications, including Gatekeeper or similar.
  7. Experience with Genesys Cloud.
  8. Experience with API development.
  9. Experience with TSAPI / JTAPI.
  10. Excellent verbal and written communication skills.
  11. Excellent organizational skills and the ability to manage multiple complex initiatives.
  12. Technical designations an asset (i.e. Avaya, Verint, Genesys, Microsoft, etc.).

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Community Engagement - we offer opportunities for community engagement & belonging with our various programs.

Working location condition: Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers achieve success through a broad range of advice, products and services.

If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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