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Business Development Manager

1 month ago


Toronto, Ontario, Canada Diagnostic Solutions International Full time
Job Summary

Diagnostic Solutions International is seeking a highly skilled Business Development Manager to identify and implement new growth opportunities in Vehicle Health Management (HUMS) and Avionics. The ideal candidate will have a strong background in vibration analysis and mechanical engineering, with a minimum of 20 years of experience in the application of helicopter, fixed-wing, and engine vibration analysis systems.

Key Responsibilities
  • Identify and implement new growth opportunities in HUMS and Avionics
  • Improve company market position and achieve financial growth
  • Define long-term organizational strategic goals and build key customer relationships
  • Prospect for new clients through networking, cold calling, and other means
  • Manage a domestic and international sales representative and distributor channel partner network
  • Work with internal sales and marketing staff to increase sales opportunities
  • Create opportunities for business aspects such as program cost reduction, customer relations, technological advancement, and marketing
  • Develop concise and clear methodologies for controlling and managing business opportunities
  • Develop presentations on solutions and services that meet or predict clients' future needs
  • Identify new markets and customers for new and existing products
  • Conduct hands-on business development coaching on HUMS and Avionics
  • Attend association events, functions, and conferences to gather information on industry-related trends and provide feedback to senior managers
  • Network inside and outside the company to maintain complete familiarity with the HUMS/Avionics market and trends
  • Coordinate with on-board and ground-based product engineering departments on new opportunities requiring engineering and application development
  • Develop and maintain customer contacts at all levels
  • Facilitate communications between customers and various internal functions
  • Manage/track customer requests, associated priorities, and resulting pricing (V.O.C. Management)
  • Instrumental in identifying customer needs and changes over time
  • Translate business and product strategies into clear, tailored value propositions for specific customers
  • Participate in pricing the solution and/or service
  • Available for travel to perform all job requirements
Requirements
  • Degree in business or related field preferred
  • In lieu of a business degree, two years of college and/or equivalent work experience may be considered
  • Experience in vibration analysis or mechanical engineering efforts directed towards aircraft maintenance of mechanical structures and assemblies
  • Minimum of 20 years 'hands-on' experience in the application of helicopter, fixed-wing, and engine vibration analysis systems
  • Ability to identify near and long-term business opportunities through market/segment analysis, value proposition, and sales campaign
  • Develop intimate knowledge of health monitoring products, customers, and competition
  • Build internal and external customer relationships
  • Establish strong working relationships with business leaders/marketing leaders, finance, and engineering teams
  • Provide 'world-class' responsiveness to customers
  • Possess a valid State Motor Vehicle Operator License
  • Ability to comply with all established methods, quality standards, and time schedules applicable to this position
  • Experience with all current and legacy vibration balancers/spectrum analyzers/HUMS (Chadwick-Helmuth, G.E. RADS-AT, IAC, Honeywell, Goodrich)
Additional Qualifications
  • Strong mechanical aptitude and troubleshooting skills
  • Ability to handle multiple tasks concurrently
  • Effective presentation skills
  • Take charge, self-motivated leader
  • Excellent communication skills, both internally and externally
  • Consensus builder/team player
  • Program management skills
  • Can-do attitude
  • Experience in helicopters and technical knowledge in Rotor Track & Balance and vibration diagnostics a strong plus
  • Experience in fixed-wing and helicopters avionics system installations
  • Experience with Helicopter Operation Monitoring Program (HOMP/FDM/FOQA)
  • Microsoft Office proficiency
  • High attention to detail
  • Advanced computer skills; including but not limited to experience and proficiency with: