Customer Service Representative

1 week ago


Aurora, Ontario, Canada Rogers Communications Full time

Are you passionate about technology and customer service? We are seeking a talented Customer Service Representative to join our team at Rogers Communications. This is an excellent opportunity to build a career in sales, customer engagement, and brand representation.

As a Sales Associate, you will be responsible for building rapport with customers to understand their needs and match them to Rogers and Fido brand products. You will identify opportunities, anticipate customer needs, and achieve sales goals within a dynamic and supportive team environment.

You will drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. You will also represent the brand in-store and at local community events.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. In addition to a rewarding compensation package, you will enjoy uncapped earning potential, employee discounts, quick access to one of the best flex health and dental benefits, parental leave, and many other perks.

To succeed in this role, you will require strong interpersonal and communication skills, a demonstrated commitment to providing positive customer interactions, adaptability, multitasking, and critical thinking. You will also need to meet the provincial minimum age of majority and commit to providing a minimum availability of 20 hours a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience is required. We will train you; bring your willingness to learn and curiosity. If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass background and employment verification check requirements.

Schedule: Part time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: Various locations across the Greater Toronto Area (GTA)
Travel Requirements: Up to 10%



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