Customer Service Representative

4 weeks ago


Aurora, Ontario, Canada A&W Full time

A&W is a leader in the fast food industry, known for our commitment to quality and customer satisfaction. As a Full-time Crew Member, you will play a key role in delivering outstanding service and achieving our high standards.

The duties of this position include:

  • Providing friendly and caring customer service that represents the A&W brand
  • Working as a team with co-workers to deliver outstanding service and achieve service times
  • Operating the cash register, taking customer orders, receiving payments, and computing bills
  • Serving cold and hot drinks, using milkshake or frozen custard machines, or a coffee machine
  • Notifying kitchen personnel of shortages or special orders
  • Following food safety regulations and maintaining sanitation, health, and cleanliness in the dining area and other facilities
  • Cleaning food preparation areas, cooking surfaces, and utensils, sweeping and mopping floors
  • May cook or apportion fries or perform other minor duties to prepare food and serve customers

Requirements for this position include:

  • Experience in a fast food restaurant is preferred
  • A food handling certificate is preferred
  • Ability to work in a fast-paced environment
  • Team player with the ability to deal well with a variety of people


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