Ambitious Customer Service Associate
6 days ago
At A&W, we're more than just a fast-food chain – we're a team of passionate individuals dedicated to serving our customers with excellence. Our commitment to quality extends beyond the food on your plate, encompassing our people, community, and environment.
Ambition is key for any successful individual, and as an ambitious customer service associate at A&W, you'll play a pivotal role in delivering outstanding service that exceeds our customers' expectations.
Main Responsibilities:
- Customer Service Representative: Deliver exceptional customer experiences by engaging with guests, resolving issues efficiently, and ensuring their needs are met.
- Teamwork: Collaborate with colleagues to maintain a seamless service experience, working together to ensure prompt delivery and high-quality products.
- Point-of-Sale Operations: Effectively manage cash handling, operating point-of-sale systems, and maintaining accurate records.
- Cocktail Preparation and Food Service: Prepare and serve drinks, including milkshakes and coffee, while ensuring timely delivery and excellent presentation.
- Kitchen Support: Communicate effectively with kitchen staff to address orders, shortages, or special requests, ensuring efficient workflow and minimizing delays.
- Floor Maintenance: Maintain cleanliness and organization of the dining area, adhering to health and safety regulations, and ensuring a welcoming atmosphere for our guests.
- Minor Kitchen Duties: Assist with minor kitchen tasks, such as cooking fries or preparing other menu items, under the supervision of senior kitchen staff.
Requirements:
- Previous experience in fast-food environments is advantageous.
- Possession of a food handling certificate is preferred.
- Demonstrated ability to work in a fast-paced environment, prioritizing multiple tasks and maintaining composure under pressure.
- Excellent communication and interpersonal skills, with a strong focus on teamwork and adaptability.
As a valued member of our team, you can expect competitive compensation, including an estimated $$15-$18 per hour, depending on location and experience. At A&W, we're committed to investing in our employees, providing opportunities for growth and development, and fostering a culture of respect and inclusivity.
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