Breakfast Attendant

4 weeks ago


Toronto, Ontario, Canada Easton's Group of Hotels Full time

Job Overview

As a key member of our hotel team, you will be responsible for delivering exceptional breakfast experiences to our guests. Your primary focus will be on ensuring the highest standards of food quality, presentation, and service.

Duties and Responsibilities

  • Be dependable and punctual, arriving on time and ready to work in a clean uniform and name tag.
  • Prepare and set out all hot and cold breakfast items up until the last minute we are open.
  • Ensure all foods are kept at safe temperatures.
  • Keep all tables cleared and cleaned throughout all breakfast hours.
  • Receive and unpack items as they arrive from food vendors, ensuring proper rotation of stock.
  • Greet each guest as they arrive for breakfast, assist with service if required, and replenish coffee as time permits.
  • Build rapport with all guests, solving problems when able and reporting any complaints or issues immediately to management for resolution.
  • Learn about the hotel's guests through conversations.
  • Pass on any sales leads daily that are obtained during discussions with guests to management.
  • Maintain a clean breakfast area, store food, and remove all trash. Take trash out to the dumpster as needed. Vacuum and clean carpet.
  • Continuously look for cost-effective ways to improve breakfast appeal.
  • Assist the department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
  • Maintain a friendly, cheerful, and courteous manner at all times.
  • Perform all other duties as assigned, requested, or deemed necessary by management.

Qualifications and Requirements

Education/Experience:

  • Minimum of 1 year's work experience in serving and/or food and hospitality industry is preferred. Special consideration will be given to those who exhibit exemplary performance.

Skills

  • Must be efficient and thorough.
  • Strong interpersonal and customer service skills are required.
  • Strong oral communication skills are required.
  • Must be energetic, possess good time management skills, and eager to grow and develop as part of a team.

Note: Will also be required to work in a fast-paced, stressful environment.


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