Senior Collections Representative
4 weeks ago
Our collections team is growing, and we're looking for a skilled professional to join our team as a Senior Representative, Collections. This role primarily involves collections, negotiations with customers to resolve delinquency problems, and working in a goal-oriented environment to meet production indicators and achieve individual and team performance targets and core competencies.
Responsibilities:
- Manage incoming requests for account-based information related to collection matters and special circumstance accounts.
- Liaise with vendors and business partners to ensure quality transfers and data integrity.
- Work on litigation accounts and communicate with law firms.
- Prepare monthly sale files and make them ready for monthly sales.
- Prepare files for goodbye letters.
- Process payments and invoices on collection and litigation accounts.
- Assist with daily and monthly data transfers to various vendors to support collection activities.
- Manage bankruptcy, litigation, and recovery accounts.
- Validate and approve vendor invoices for payment.
- Support new and existing business initiatives.
- Maintain working relationships with solicitors, real estate agents, appraisers, and brokers.
- Maintain working relationships with branch managers, district managers, and area directors.
- Order appraisals.
- Conduct property reviews for vacant, abandoned, etc.
- High school diploma.
- Minimum of 1 year of experience in the financial services industry performing or in a call centre environment.
- Understanding of collections processes.
Skills and Qualifications:
- Customer service-based mindset.
- Strong negotiation skills.
- Proven ability to interact and communicate effectively with all levels and build partnerships with main stakeholders.
- Strong MS Excel, Access, and Word skills.
- Excellent written and communication skills with a strong attention to detail.
- Ability to address multiple issues in a high-paced, high-pressure, rapidly changing environment. Time management skills are critical.
- Bilingual preferred (English and French).
We are proud to be Montreal's Top Employers 2024 by Canada's Top 100 Employers.
-
Senior Representative, Collections
4 weeks ago
Montreal, Quebec, Canada Fairstone Bank Full timeAt Fairstone Bank, we are seeking a highly skilled Senior Representative, Collections to join our growing collections team.This role is ideal for individuals with a passion for collections and a strong background in financial services.The Senior Representative, Collections will be responsible for managing incoming requests for account-based information...
-
Senior Collections Representative
4 weeks ago
Montreal, Quebec, Canada Fairstone Bank Full timeJob Title: Senior Representative, CollectionsJoin Fairstone Bank's growing collections team and take on a challenging role that requires strong negotiation skills and attention to detail.About the Role:The Senior Representative, Collections will be responsible for managing incoming requests for account-based information related to collection matters and...
-
Senior Collection Representative
1 week ago
Montreal, Quebec, Canada Fairstone Bank Full timeOur collections team is growing. This may be the right time to consider a career in collections at Fairstone Bank.The Senior Collection Representative primarily handles collections, negotiations with customers to resolve delinquency problems, and management of Retail and Personal Loan portfolios. The representative works in a goal-oriented environment to...
-
Senior Representative, Collections and Recovery
3 weeks ago
Montreal, Quebec, Canada Fairstone Bank Full timeAt Fairstone Bank, we are seeking a highly skilled Senior Representative, Collections and Recovery to join our growing collections team.This role is ideal for individuals with a passion for collections and a strong background in financial services.The Senior Representative, Collections and Recovery will be responsible for managing incoming requests for...
-
Senior Customer Service Representative
1 month ago
Montreal, Quebec, Canada National Bank Full timeJob Title: Senior Customer Service RepresentativeWe are seeking a highly skilled and empathetic Senior Customer Service Representative to join our team at National Bank. As a key member of our Insurance Underwriting and Claims Assistance Centre, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Handle...
-
Customer Service Representative Bilingual Senior
4 weeks ago
Montreal, Quebec, Canada Randstad Full timeSenior Customer Service Representative Bilingual OpportunityWe are pleased to offer a new contract opportunity for a Senior Customer Service Representative Bilingual to join our team.Key Highlights:Remote work from home with 2 days a month in office attendance requiredOpportunity to work with a leading employerChance to develop your skills and experience in...
-
Credit and Collections Specialist
4 weeks ago
Montreal, Quebec, Canada Randstad Full timeKey ResponsibilitiesWe are seeking a detail-oriented and motivated Credit and Collections Representative to join our Corporate Finance division, within the Order to Cash (OTC) department.Main ObjectivesMinimize bad debt risk and maximize collections of accounts receivablesEnsure a smooth flow of cash within the companyWorking Hours and Employment TypeMonday...
-
Collections Specialist
3 weeks ago
Montreal, Quebec, Canada Lightspeed Full timeCustomer Account Recovery SpecialistWe are seeking a highly skilled Customer Account Recovery Specialist to join our Finance team in Montreal. As a key member of our team, you will be responsible for contacting customers with overdue account balances in a professional and courteous manner.Key Responsibilities:Make outbound collection calls to customers with...
-
Credit and Collections Specialist
3 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob SummaryWe are seeking a detail-oriented and motivated Credit and Collections Representative to join our Corporate Finance division, within the Order to Cash (OTC) department.The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.Key...
-
Credit and Collections Specialist
4 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob SummaryWe are seeking a detail-oriented and motivated Credit and Collections Representative to join our Corporate Finance division, within the Order to Cash (OTC) department. The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.Key...
-
Capital Collections Specialist
3 weeks ago
Montreal, Quebec, Canada Lightspeed Full timeCapital Collections Specialist RoleWe're looking for a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. As a customer-facing representative, you'll be responsible for contacting merchants with overdue account balances and arranging repayment plans.Key Responsibilities:Demonstrate empathy and understanding for...
-
Senior Claims Field Representative
4 weeks ago
Montreal, Quebec, Canada Northbridge Financial Corporation Full timeSenior Claims Field RepresentativeAt Northbridge Financial Corporation, we're looking for a skilled Senior Claims Field Representative to join our dynamic team. As a key member of our claims resolution process, you'll be responsible for handling complex claims with a focus on delivering exceptional customer experiences.Key Responsibilities:Investigate and...
-
Senior Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team at Randstad Canada. As a Senior Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their requests in a prompt, accurate, and professional manner. You will also be responsible for...
-
Montreal, Quebec, Canada Recrute Action Full timeJob Summary:We are seeking a highly skilled Senior Banking Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients across Canada.
-
Senior Customer Service Representative
5 days ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Senior Customer Service Representative. In this role, you will provide exceptional service to clients by addressing their inquiries and resolving issues in a timely and professional manner.About the Role:You will be responsible for answering...
-
Montreal, Quebec, Canada ADP, Inc. Full timeUnlock Your Potential as a Senior Sales Representative for National AccountsAre you a driven sales professional looking to take your career to the next level? Do you have a proven track record of success in enterprise sales? We're seeking a highly motivated and results-driven Senior Sales Representative to join our National Accounts team.As a Senior Sales...
-
Collection Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada National Bank Full timeJob Title: Collection Customer Service AgentAt National Bank, we're committed to helping our clients achieve their financial goals. As a Collection Customer Service Agent, you'll play a critical role in supporting our clients' financial health by suggesting payment agreements and providing exceptional customer service.About the Role:This is a full-time...
-
Credit and Collections Specialist
4 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob SummaryWe are seeking a detail-oriented and motivated Credit and Collections Specialist to join our Corporate Finance division, within the Order to Cash (OTC) department. The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.Key...
-
Credit and Collections Specialist
4 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob SummaryWe are seeking a detail-oriented and motivated Credit and Collections Specialist to join our Corporate Finance division, within the Order to Cash (OTC) department. The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.Key...
-
Senior Clinical Sales Representative
2 days ago
Montreal, Quebec, Canada undisclosed Full timeThe Senior Clinical Sales Representative will sell clinical immunology and chemistry products to healthcare professionals by positioning the unique benefits of the company's offerings. This field-based role involves using a consultative approach to address customer challenges and promote adoption of superior quality products.Main ResponsibilitiesNew business...