Credit and Collections Specialist
2 weeks ago
We are seeking a detail-oriented and motivated Credit and Collections Representative to join our Corporate Finance division, within the Order to Cash (OTC) department. The ideal candidate will play a key role in minimizing bad debt risk and maximizing collections of accounts receivables, ensuring a smooth flow of cash within the company.
Key Responsibilities:- Manage collection efforts for delinquent accounts using risk assessment techniques.
- Conduct due diligence investigations on customer profiles prior to collection efforts.
- Review customer history regarding bankruptcies or ownership changes, using bank and trade references.
- Track and manage aging accounts receivables, ensuring timely collection.
- Recommend delinquent accounts for referral to a third-party collection agency when necessary.
- Collaborate closely with Order to Cash team members, account representatives, and customers to resolve delivery issues or changes in ownership.
- High attention to detail with the ability to receive and apply feedback.
- Excellent communication skills in both English and French.
- Strong negotiation skills and ability to resolve conflicts effectively.
- Flexibility to multi-task, prioritize, and adapt to shifting priorities.
- Strong problem-solving, analytical skills, and the ability to manage and analyze large datasets.
- A collaborative team player with a strong commitment to achieving targets.
- Bachelor's Degree (completed or in progress) in Finance, Accounting, or a related field.
- Fluency in both French and English is required.
- Advanced MS Office skills, particularly in Excel.
- Knowledge of SAP is an asset.
- Previous experience in Credit/Collections is an asset.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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