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Halifax, Nova Scotia, Canada World Wide Furniture Limited Full time{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at World Wide Furniture Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer complaints, and resolving issues in a timely and professional...
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Customer Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Clerk 3 with Vital Statistics. As a key member of our team, you will be responsible for providing efficient and effective client service by registering vital events, responding to requests for various vital statistics products and services, and maintaining accurate records.
Primary Accountabilities- Client Service: Communicate with external and internal departments to collect and verify information to process requests, provide direction and information to stakeholders, and respond to complex inquiries.
- Record Management: Register vital events, issue certificates, and maintain accurate records.
- Communication: Compose written correspondence, respond to email inquiries, and prepare routine form letters.
- Confidentiality: Handle requests of a sensitive nature with tact and respect for confidentiality of information contained in Vital Statistics records.
To be successful in this role, you will require 4 years of related experience, strong communication and interpersonal skills, attention to detail and accuracy, and experience working with data entry. You must also be able to perform multiple tasks in a confident manner, have good listening skills, and work cooperatively in a team setting.
What We Offer- Career Development: Access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging Workplace: A workplace that values and respects employees, with forward-thinking policies and strategies.
- Countless Career Paths: Opportunities for career growth and advancement within the organization.
Pay Grade: CL 18
Salary Range: $1,884.17 Bi-Weekly