Customer Service Representative

1 week ago


Halifax, Nova Scotia, Canada IMP Group Full time

Transforming Lives through Exceptional Service

CAN-med Healthcare is a Canadian-owned distributor of medical, surgical, and health care products and services. We are seeking a Customer Service Representative to join our team in Halifax, NS.

The Opportunity:

As a Customer Service Representative, you will be responsible for responding to customer inquiries, processing orders, and developing customer relationships. You will work closely with Sales Representatives and Logistics to ensure a smooth flow of information.

Key Responsibilities:

  • Provide exceptional customer service over phone, email, and in person
  • Assist customers with product information, back orders, and delivery dates
  • Work collaboratively with cross-functional teams to resolve customer issues

What We Offer:

  • Comprehensive health and dental benefits
  • RRSP contribution matching
  • Professional development and training opportunities

Requirements:

  • High School Diploma or equivalent
  • Previous experience in customer service and/or the healthcare industry
  • Strong knowledge of Microsoft Excel and Word

CAN-med Healthcare is committed to Employment Equity and strives to create a diverse workforce. We welcome applicants from under-represented groups and encourage self-identification.



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