Customer Service Representative

3 weeks ago


Halifax, Nova Scotia, Canada World Wide Furniture Limited Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at World Wide Furniture Limited.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our clients, addressing their complaints and concerns, and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities:
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide information and assistance to customers in a timely and accurate manner
  • Arrange for billing and refunds as necessary
  • Maintain accurate records and statistics
  • Perform general office duties as required
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills, including MS Excel, MS Outlook, and MS Windows
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
Work Environment:

The Customer Service Representative will work in a retail/wholesale establishment/distribution centre in an urban area.

Language:

The primary language of work is English.

Hours:

The work hours are 15 to 25 hours per week.



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