Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at World Wide Furniture Limited.
Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, addressing their complaints and concerns, and ensuring that their needs are met in a timely and efficient manner.
Key Responsibilities:- Address customer complaints and concerns in a professional and courteous manner
- Provide information and assistance to customers in a timely and efficient manner
- Maintain accurate records and statistics of customer interactions
- Perform general office duties, including ordering office supplies and maintaining inventory
- Receive and log customer complaints and feedback
- Collaborate with other team members to ensure seamless customer service
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Excel, MS Outlook, and MS Windows
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Life insurance
Our team is dedicated to providing exceptional customer service in a dynamic and fast-paced environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Apply now to join our team and become a part of our commitment to excellence in customer service
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