Customer Service Representative

3 weeks ago


Halifax, Nova Scotia, Canada IMP Group Full time

Transforming Lives through Exceptional Service

CAN-med Healthcare is a leading provider of medical surgical, health imaging, dental, mobility, and home health care products and services. We are seeking a highly skilled Customer Service Representative to join our team in Halifax, NS.

The Opportunity:

As a Customer Service Representative, you will be responsible for responding to customer inquiries, processing customer orders, and developing and maintaining customer relationships. You will work closely with Sales Representatives and Logistics to ensure a smooth flow of information.

Key Responsibilities:

  • Provide exceptional customer service over phone, email, and in-person
  • Assist customers with general and technical product information
  • Work closely with Sales Representatives and Logistics to ensure smooth flow of information
  • Process customer orders and resolve any issues that may arise
  • Develop and maintain customer relationships to drive business growth

What We Offer:

  • Comprehensive health and dental benefits
  • RRSP contribution matching
  • Professional development and training opportunities

Requirements:

  • High School Diploma or equivalent
  • Previous experience in customer service and/or the healthcare industry
  • Strong knowledge of Microsoft Excel and Word
  • Superior oral and written communication skills

CAN-med Healthcare is committed to Employment Equity and strives to create a diverse workforce that is representative at all job levels. We welcome applicants from under-represented groups and encourage self-identification on either your cover letter or resume.



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