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Automotive Service Advisor

2 months ago

Halifax, Nova Scotia, Canada Canadian Tire - Bayers Lake, Halifax ( Store 465) Full time

**Job Opportunity at Canadian Tire Bayers Lake, Halifax Store 465**

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team in Halifax. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in the automotive industry.

The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work effectively in a fast-paced environment. They will be responsible for providing outstanding customer service, ensuring seamless communication between customers and technicians, and managing service orders efficiently.

As an Automotive Service Advisor with Canadian Tire Bayers Lake, you will be part of a dynamic team that values coaching and execution of best practices. Our culture is focused on building a high-performance team that strives for productivity and efficiency in all routines, projects, and customer service.

**Key Responsibilities:**

  • Provide exceptional customer service and ensure ongoing commitment to customer needs and vehicle requirements.
  • Understand customer needs and provide complete solutions.
  • Share ideas and suggestions to improve customer experience in the Service Centre.
  • Manage customer concerns and problems promptly.
  • Deal with challenging situations professionally.
  • Educate customers on services and products offered by Canadian Tire.

**Requirements:**

  • Strong knowledge of market trends in the automotive service industry.
  • Familiarity with mechanical components of automobiles.
  • Ability to work effectively with auto parts ordering systems and computerized work order systems.
  • Bachelor's degree in a related field or equivalent experience.
  • Valid driver's license for the province of employment.

**What We Offer:**

  • A competitive salary of $65,000 - $85,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.