Retail Sales Associate
4 weeks ago
Toys R Us and Babies R Us South Africa is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and ensuring that customers receive a WOW experience in our stores.
Key Responsibilities
- Provide customers with a friendly and welcoming experience, answering their queries and resolving any issues promptly
- Ensure that customers receive prompt and relevant service on the sales floor and by telephone
- Adhere to all basic customer service standards, including greeting customers, responding to their queries, and providing product information
- Determine customers' requirements and advise on product range, price, and warranties
- Demonstrate, explain, and advise on products to customers, highlighting their features and benefits
- Sell goods and add-on sales and services, meeting or exceeding sales targets
- Ensure that goods are correctly priced and displayed, maintaining a high level of merchandising standards
- Ensure promotions are executed timeously and execution is planned in advance
- Adhere to all merchandising/layouts and housekeeping standards and schedules
- Prepare, implement, and maintain all advertised sales promotions timeously
- Report on fast and slow sellers to the Store Manager
- Participate in stock takes and stock counts
- Minimize stock loss and minimize expenses in the area of responsibility
- Maximize sales in all areas
- Protect Company's assets in the area of responsibility
Requirements
- Matric Certificate
- 6 (six) months retail experience
- Own or reliable transport to be able to work shifts
What We Offer
- An opportunity to work for a well-established and respected company
- The chance to develop your skills and knowledge in a dynamic and fast-paced environment
- A competitive salary and benefits package
- The opportunity to work in a team environment with a shared goal of delivering exceptional customer service
How to Apply
Please submit your application, including your CV and a cover letter, to [insert contact information].
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