Retail Sales Associate

4 weeks ago


Kimberley, British Columbia, Canada Toys R Us and Babies R Us South Africa Full time
Job Overview

Toys R Us and Babies R Us South Africa is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and ensuring that customers receive a WOW experience in our stores.

Key Responsibilities
  1. Provide customers with a friendly and welcoming experience, answering their queries and resolving any issues promptly
  2. Ensure that customers receive prompt and relevant service on the sales floor and by telephone
  3. Adhere to all basic customer service standards, including greeting customers, responding to their queries, and providing product information
  4. Determine customers' requirements and advise on product range, price, and warranties
  5. Demonstrate, explain, and advise on products to customers, highlighting their features and benefits
  6. Sell goods and add-on sales and services, meeting or exceeding sales targets
  7. Ensure that goods are correctly priced and displayed, maintaining a high level of merchandising standards
  8. Ensure promotions are executed timeously and execution is planned in advance
  9. Adhere to all merchandising/layouts and housekeeping standards and schedules
  10. Prepare, implement, and maintain all advertised sales promotions timeously
  11. Report on fast and slow sellers to the Store Manager
  12. Participate in stock takes and stock counts
  13. Minimize stock loss and minimize expenses in the area of responsibility
  14. Maximize sales in all areas
  15. Protect Company's assets in the area of responsibility

Requirements
  1. Matric Certificate
  2. 6 (six) months retail experience
  3. Own or reliable transport to be able to work shifts

What We Offer
  1. An opportunity to work for a well-established and respected company
  2. The chance to develop your skills and knowledge in a dynamic and fast-paced environment
  3. A competitive salary and benefits package
  4. The opportunity to work in a team environment with a shared goal of delivering exceptional customer service

How to Apply
Please submit your application, including your CV and a cover letter, to [insert contact information].

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