Marine Logistics Coordinator

2 months ago


Burlington, Ontario, Canada McKeil Marine Full time
Marine Logistics Coordinator

McKeil Marine is a leading marine service provider in Canada, delivering turn-key solutions to support customer success in various transportation and project challenges. We prioritize customer service, safety, quality, and environmental respect in our operations.

We are seeking a highly organized and motivated Marine Logistics Coordinator to join our Personnel & Logistics (Crewing) team. The successful candidate will be responsible for effective vessel crewing functions, focusing on high-level service to vessel crews.

Key Responsibilities:

  • Coordinate vessel crew changes, monitoring schedules and providing updated forecasts.
  • Communicate crew change notices and forecast updates to vessel Masters and shoreside crews.
  • Organize ancillary services, including flights, hotels, car rentals, and ground transportation.
  • Liaise with Operations Managers on rotations, locations, dates of crew changes, logistics, and forecasted gaps.
  • Manage high volumes of email correspondence and phone calls.
  • Provide monthly reports and analytics on performance metrics related to department KPIs.
  • Work within defined policies and procedures related to crew logistics and general crew matters.
  • Review and manage relevant crew certification in conjunction with forecasted crew changes.
  • Provide data update support to Payroll for respective vessels and address queries.
  • Monitor and liaise with third-party travel vendors and resolve problems as needed.
  • Administer crew expense reports and coordinate onboarding orientation for new hires.
  • Support operational system Crew module implementation and integration.

Requirements:

  • Post-secondary education in Business, Logistics, Human Resources, Travel Management & Tourism, or a related discipline.
  • TICO Certification preferred.
  • GDS System experience considered an asset.
  • Previous experience in the marine or transportation environment an advantage.
  • Strong customer service skills and mindset.
  • Strong written, verbal, and interpersonal skills.
  • Strong organizational skills with exceptional attention to detail and follow-up.
  • The ability to meet tight deadlines while producing quality and consistent work.
  • Self-motivation.

McKeil Marine offers a competitive total compensation program and a fast-paced, growing organization that supports all communities in which we operate.



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