Marine Logistics Coordinator
2 months ago
McKeil Marine is a leading marine service provider in Canada, delivering turn-key solutions to support customer success in various transportation and project challenges. We prioritize customer service, safety, quality, and environmental respect in our operations.
We are seeking a highly organized and motivated Marine Logistics Coordinator to join our Personnel & Logistics (Crewing) team. The successful candidate will be responsible for effective vessel crewing functions, focusing on high-level service to vessel crews.
Key Responsibilities:
- Coordinate vessel crew changes, monitoring schedules and providing updated forecasts.
- Communicate crew change notices and forecast updates to vessel Masters and shoreside crews.
- Organize ancillary services, including flights, hotels, car rentals, and ground transportation.
- Liaise with Operations Managers on rotations, locations, dates of crew changes, logistics, and forecasted gaps.
- Manage high volumes of email correspondence and phone calls.
- Provide monthly reports and analytics on performance metrics related to department KPIs.
- Work within defined policies and procedures related to crew logistics and general crew matters.
- Review and manage relevant crew certification in conjunction with forecasted crew changes.
- Provide data update support to Payroll for respective vessels and address queries.
- Monitor and liaise with third-party travel vendors and resolve problems as needed.
- Administer crew expense reports and coordinate onboarding orientation for new hires.
- Support operational system Crew module implementation and integration.
Requirements:
- Post-secondary education in Business, Logistics, Human Resources, Travel Management & Tourism, or a related discipline.
- TICO Certification preferred.
- GDS System experience considered an asset.
- Previous experience in the marine or transportation environment an advantage.
- Strong customer service skills and mindset.
- Strong written, verbal, and interpersonal skills.
- Strong organizational skills with exceptional attention to detail and follow-up.
- The ability to meet tight deadlines while producing quality and consistent work.
- Self-motivation.
McKeil Marine offers a competitive total compensation program and a fast-paced, growing organization that supports all communities in which we operate.
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