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Front of House Operations Manager
2 months ago
Boston Pizza International Inc. is seeking a highly skilled Front of House Manager to join our team. As a Front of House Manager, you will be responsible for assisting the General Manager with the daily operations of the restaurant, including training, development, staffing, scheduling, and performance management of the Front of House team members.
Key Responsibilities- Support the General Manager in achieving business objectives and ensuring exceptional customer service
- Lead by example and work collaboratively with team members to maintain a positive and productive work environment
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
- Manage inventory, supplies, and equipment to maintain optimal levels and efficiency
- Develop and implement training programs to enhance team member skills and knowledge
- Conduct regular performance evaluations and provide constructive feedback to team members
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
- A fun and fast-paced work environment with a focus on customer satisfaction
- Access to training and development programs to enhance your skills and knowledge
- 2+ years of experience in a Front of House management role
- Proven track record of success in improving customer satisfaction and loyalty
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong analytical and problem-solving skills
- Ability to work collaboratively with team members to achieve business objectives