Customer Service Representative

1 month ago


Thunder Bay, Ontario, Canada U-NEED-A-CAB Full time
Job Description

U-NEED-A-CAB is seeking a highly motivated and detail-oriented Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients in an urban area setting.

Key Responsibilities
  • Provide excellent customer service to clients in a fast-paced environment
  • Work effectively in a team to resolve customer complaints and issues
  • Use database software to manage customer information and resolve issues
  • Utilize MS Windows and MS Word to communicate with clients and colleagues
  • Work under pressure to meet deadlines and resolve customer issues
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a retail or transportation setting
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and provide excellent customer service
  • Ability to work under pressure and meet deadlines
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Free parking available on site
  • Permanent full-time position with 24-40 hours per week
  • English language required

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