Customer Service Representative
1 month ago
U-NEED-A-CAB is seeking a highly motivated and detail-oriented Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients in an urban area setting.
Key Responsibilities- Provide excellent customer service to clients in a fast-paced environment
- Work effectively in a team to resolve customer complaints and issues
- Use database software to manage customer information and resolve issues
- Utilize MS Windows and MS Word to communicate with clients and colleagues
- Work under pressure to meet deadlines and resolve customer issues
- High school diploma or equivalent required
- 1-2 years of customer service experience in a retail or transportation setting
- Excellent communication and interpersonal skills
- Ability to work in a team environment and provide excellent customer service
- Ability to work under pressure and meet deadlines
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Free parking available on site
- Permanent full-time position with 24-40 hours per week
- English language required
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