Customer Service Representative

4 days ago


Thunder Bay, Ontario, Canada U-NEED-A-CAB Full time
  • Becoming a Customer Service Representative at U-NEED-A-CAB requires no prior degree or diploma, but a willingness to learn and grow with our team.
  • You will receive comprehensive training to excel in this role, focusing on developing your skills and expertise.Work Setting
  • Our Customer Service Representatives work in urban areas, providing excellent service to our clients across the private sector, retail, wholesale establishments, and distribution centers.
  • This role also involves frequent interaction with transportation services, ensuring seamless communication and support.Computer and Technology Knowledge
  • You will be working with database software, internet tools, and Microsoft Windows to efficiently manage tasks and provide top-notch service.
  • Proficiency in Microsoft Word is also essential for maintaining accurate records and correspondence.Security and Safety
  • As a Customer Service Representative, you will be expected to pass a background check and adhere to our company's security policies.Work Conditions and Physical Capabilities
  • Our work environment is fast-paced, requiring attention to detail, multitasking, and the ability to work under pressure.
  • You will be expected to perform repetitive tasks with efficiency and accuracy.Personal Suitability
  • We value punctuality, excellent oral and written communication skills, and the ability to work collaboratively as part of a team.
  • Flexibility and reliability are also essential for this role, ensuring our clients receive consistent service and support.Other Benefits
  • As a valued member of our team, you will enjoy free parking and a permanent work arrangement with a guaranteed 24-40 hours per week.
  • Our primary work language is English, allowing you to grow and develop your skills in a dynamic and supportive environment.

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