Customer Service Representative

4 weeks ago


Thunder Bay, Ontario, Canada U-NEED-A-CAB Full time

We are seeking a skilled Customer Service Representative to join our team at U-NEED-A-CAB. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our goals.

Key Responsibilities:
  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with our team to achieve our goals and objectives
  • Develop and maintain a thorough knowledge of our products and services

Requirements:

  • No degree, certificate, or diploma required
  • Will train
  • Urban area experience preferred
  • Private sector experience preferred
  • Retail/wholesale establishment/distribution centre experience preferred
  • Transportation experience preferred
  • Database software skills preferred
  • Internet skills preferred
  • MS Windows skills preferred
  • MS Word skills preferred
  • Bondable
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits:

  • Free parking available
  • Permanent work term
  • Work language: English
  • Hours: 24 to 40 hours per week

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