Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at U-NEED-A-CAB. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our goals.
Key Responsibilities:- Provide excellent customer service through phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with our team to achieve our goals and objectives
- Develop and maintain a thorough knowledge of our products and services
Requirements:
- No degree, certificate, or diploma required
- Will train
- Urban area experience preferred
- Private sector experience preferred
- Retail/wholesale establishment/distribution centre experience preferred
- Transportation experience preferred
- Database software skills preferred
- Internet skills preferred
- MS Windows skills preferred
- MS Word skills preferred
- Bondable
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits:
- Free parking available
- Permanent work term
- Work language: English
- Hours: 24 to 40 hours per week
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