Customer Relationship Professional
2 weeks ago
**About Us**
Zedd Customer Solutions is a leading Canadian-owned and operated contact centre services provider. Our success is built on the dedication and service excellence of our talented team.
**Job Summary**
We are seeking a Customer Relationship Professional to support our Canadian clients and their customers through renewing contracts, upgrading hardware, and offering specific products.
**Key Responsibilities**
- Place and receive telephone calls to provide exceptional sales and customer service.
- Input, retrieve, and access customer information from a computer system.
- Resolve customer concerns immediately and professionally.
- Answer product questions with full knowledge of features and benefits.
- Attend training programs and provide feedback for improvements.
- Familiarize and comply with established Zedd security policies.
**What We Offer**
We are proud of our employees and support them with guaranteed full-time hours, comprehensive benefits, excellent bonuses, company-paid training, and more.
**Requirements**
- High school diploma or equivalent.
- Experience working with customers in sales environments.
- Teamwork and communication skills.
- Reliability and good computer skills.
- Clear criminal record check.
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