Case Processing Administrator

2 weeks ago

St Catharines, Ontario, Canada Kanata Legal Services Full time
Job Title: Case Processing Administrator

Kanata Legal Services is seeking a highly skilled Case Processing Administrator to join our team. As a Case Processing Administrator, you will be responsible for determining the eligibility of individuals applying for benefits, examining documents, and conducting interviews to assess their admissibility to Canada.

Key Responsibilities:
  • Determine eligibility of persons applying for benefits
  • Examine documents and conduct interviews to determine admissibility of persons seeking entry into Canada
  • Ascertain facts on issues such as reason for loss of employment and availability for work
  • Monitor payments of benefits throughout duration of claim
  • Prepare briefs and research records, court files, and other legal documents
  • Prepare reports or case histories and manage contracts
  • Interview clients individually, in families, or in groups, to assess their situation and problems to determine the types of services required
  • Ensure compliance with government regulations and conduct interviews and research
  • Collect information through interview, investigation, and observation and draft legal correspondence
  • Prepare and key in correspondence and legal documents and advise clients on legal proceedings
Requirements:
  • Immigration Consultants of Canada Regulatory Council (ICCRC) Membership
  • Database software and MS Office skills
  • Excellent oral and written communication skills and ability to work in a fast-paced environment
  • Ability to work under pressure and meet tight deadlines
  • Attention to detail and ability to manage a large caseload
What We Offer:
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities

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