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Case Processing Administrator

1 month ago

St Catharines, Ontario, Canada Kanata Legal Services Full time
Job Title: Case Processing Administrator

Kanata Legal Services is seeking a highly skilled Case Processing Administrator to join our team. As a key member of our team, you will be responsible for determining eligibility of persons applying for benefits, examining documents, and conducting interviews to determine admissibility of persons seeking entry into Canada.

Key Responsibilities:
  • Determine eligibility of persons applying for benefits
  • Examine documents and conduct interviews to determine admissibility of persons seeking entry into Canada
  • Ascertain facts on issues such as reason for loss of employment and availability for work
  • Monitor payments of benefits throughout duration of claim
  • Prepare briefs
  • Research records, court files and other legal documents
  • Prepare reports or case histories
  • Manage contracts
  • Interview client individually, in families, or in groups, to assess their situation and problems to determine the types of services required
  • Ensure compliance with government regulations
  • Conduct interviews
  • Conduct research
  • Collect information through interview, investigation and observation
  • MS Office
  • Draft legal correspondence
  • Prepare and key in correspondence and legal documents
  • Interview clients, prepare case histories and assess problems
  • Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
  • Identifying and investigating compliance issues
  • Compile data to prepare documents
  • Approach the interview process with genuine curiosity about the interviewee's life and experiences
  • Advise clients on legal proceedings
Requirements:
  • Immigration Consultants of Canada Regulatory Council (ICCRC) Membership
  • Database software
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows
  • Adobe Acrobat Reader
  • File preparation
  • Administrative law court
  • Law
  • Immigration
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large caseload
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
What We Offer:
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available