Automotive Parts Product Specialist

2 days ago


Ottawa, Ontario, Canada Canadian Tire Kanata (Store 457) Full time

At Canadian Tire Kanata (Store 457), we're seeking a skilled Automotive Parts Product Specialist to join our team. This is a competitive hourly position with an estimated salary of $18-$21 per hour.

The Automotive Parts Product Specialist works closely with our Automotive team and other associates to create a customer-centric environment. The ideal candidate will focus on assisting and educating customers on automotive products, particularly in the hard parts categories (Product Class 12-23).

Key Responsibilities:
  • Customer Service: Provide professional service to customers, ensuring their needs are met and exceeded.
  • Product Knowledge: Develop extensive knowledge of automotive parts, accessories, and products to effectively assist customers.
  • Teamwork: Collaborate with the Automotive team and other associates to achieve common goals and promote a positive work environment.
  • Maintaining Store Standards: Adhere to store health and safety policies, maintain a clean and organized store, and ensure high-quality customer interactions.

In this role, you'll have the opportunity to:

  • Assist customers: Answer phone inquiries, respond to customer requests, and provide solutions to meet their needs.
  • Suggest additional products: Offer recommendations based on customer needs and preferences.
  • Source products: Find suitable products from outside suppliers to satisfy customer demand.
  • Participate in initiatives: Engage in staff development programs, participate in meetings, and contribute to maintaining store standards.
Requirements and Competencies:
  • Extensive product knowledge: Possess a deep understanding of automotive parts, accessories, and products.
  • Excellent communication skills: Effectively communicate with customers, colleagues, and management.
  • Organizational skills: Maintain accurate records, manage time efficiently, and prioritize tasks.
  • Basic math skills: Accurately handle cash transactions, count change, and process payments.
  • Punctuality and reliability: Ensure timely attendance, adhere to schedules, and demonstrate a commitment to meeting deadlines.

We're looking for a motivated and customer-focused individual who can thrive in a fast-paced environment. If you're passionate about providing exceptional service and have a strong desire to learn, we encourage you to apply.



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