Credit Relations Manager

1 week ago


Richmond Hill, Ontario, Canada Partners in Credit Inc Full time

We are seeking a highly skilled Credit Relations Manager to join our team at Partners in Credit Inc. This role offers the opportunity to work in a dynamic environment and interact with a diverse client base.

Key Responsibilities:
  • Serve as the primary point of contact for clients
  • Communicate with clients through various channels
  • Provide product and service information, resolve issues, and report on client interactions

Requirements:

  • Prior experience in a collection agency and/or client services is mandatory
  • Familiarity with Debt Master/DRS is an asset but not mandatory
  • Proficiency in MS Office and strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks effectively, with excellent problem-solving abilities
  • Fluency in English with exceptional communication and interpersonal skills

Benefits:

  • A competitive compensation package including a salary range of $33,600 - $39,600 per year ($2,800 - $3,300 per month) based on location and experience
  • Casual dress, company events, dental care, extended health care, on-site parking, paid time off, and vision care

Work Schedule:

  • This is a full-time position working Monday to Friday
  • 1 year of experience in customer relationship management, collections, or client services is required, with previous experience in a collection agency being a plus


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