Customer Service Professional
7 days ago
We are a dynamic and growing company, Partners in Credit Inc., seeking a highly skilled Customer Service Representative to join our team. Our ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer experiences.
Job OverviewThis role offers a unique opportunity to work in a fast-paced environment, interacting with a diverse client base while providing top-notch service. As a key point of contact, you will be responsible for addressing client inquiries, resolving issues, and providing product information.
Key Responsibilities:- Primary point of contact for clients via telephone and email
- Communicate effectively with clients to address their needs and concerns
- Resolve client inquiries and issues in a timely and professional manner
- Provide product and service information to clients
- Prepare and distribute reports as needed
To succeed in this role, you must have:
- Previous experience in a collection agency or client services environment
- Familiarity with Debt Master / DRS is an asset
- Proficiency in MS Office
- Excellent communication and problem-solving skills
- Able to multitask and prioritize tasks effectively
We offer a comprehensive benefits package that includes:
- Paid training and professional development opportunities
- Medical benefits eligibility
- Great growth and management development prospects
- Casual dress policy
- On-site parking
- Dental and extended health care coverage
- Vision care coverage
- Paid time off
We offer a competitive salary range of $33,600 - $39,600 per year (approximately $2,800 - $3,300 per month), depending on experience. This full-time position is located in our office, allowing for a great work-life balance.
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