Customer Service Coordinator

1 week ago


Saguenay, Quebec, Canada Embouteillage Canada Full time
Job Description

As a key member of our team at Embouteillage Canada, the Coordonnateur ALE will play a vital role in ensuring the smooth operation of our business. The successful candidate will be responsible for managing customer relationships, handling invoicing and order preparation, and coordinating with transporters and clients to ensure timely deliveries.

Key Responsibilities:

  • Manage customer relationships and resolve any issues that may arise
  • Prepare and process invoices and orders in a timely manner
  • Coordinate with transporters and clients to ensure efficient delivery of products
  • Supervise the procurement process, including managing new suppliers and ordering ingredients and packaging materials
  • Support sales teams by providing pricing information, sales reports, and other relevant data

Requirements:

  • 2-5 years of experience in customer service, logistics, and procurement
  • Excellent communication and interpersonal skills
  • Ability to adapt to changing situations and priorities
  • Proficiency in Microsoft Office and other relevant software
  • Bilingualism in English and French

What We Offer:

  • Opportunities for career advancement
  • A competitive hourly salary based on experience
  • A dynamic and fast-paced work environment


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