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Customer Service Representative

2 months ago


Saguenay, Quebec, Canada beBee Professionals Full time

Job Summary:

We at beBee Professionals are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing top-notch technical support to our customers, ensuring that their inquiries are addressed in a timely and efficient manner.

Key Responsibilities:

  • Respond to customer inquiries and provide technical support via various communication channels.
  • Troubleshoot technical issues and provide solutions to customers.
  • Provide technical advice and guidance to customers to resolve their technical issues.
  • Maintain accurate and up-to-date customer records.
  • Ensure that customer inquiries are addressed in a timely and efficient manner.

Requirements:

  • Bachelor's degree in Computer Science or a related field.
  • Minimum of two years of experience in a customer service or technical support role.
  • Excellent communication and problem-solving skills.
  • Strong understanding of computer systems and software.

What We Offer:

As a Technical Support Specialist at beBee Professionals, you will have the opportunity to work with a dynamic and growing company, providing excellent customer service and technical support to our customers. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.