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Customer Service Representative
2 months ago
Welcome to Vidéotron
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our organization, you will play a critical role in delivering exceptional customer experiences and providing personalized support to our clients.
In this role, you will be responsible for handling incoming calls and offering tailored solutions to meet the unique needs of our customers. Your mission will be to provide them with expert advice and services that exceed their expectations.
What We Offer:
- A 100% telecommuting job, allowing you to work from the comfort of your own home;
- A competitive hourly salary of $19.99, with opportunities for evening and weekend bonuses;
- A comprehensive and paid training program to help you develop your skills and advance your career;
- Discounts on Vidéotron services up to 80% and with our partners in food, entertainment, fitness, and more;
- Comprehensive group insurance and a collective retirement plan to ensure your well-being;
- A wellness program focused on physical, mental, financial, and social well-being;
- Access to our employee assistance program for you and your family at any time;
- Opportunities for career growth and development within the Quebecor family;
- The chance to contribute to the success of a company that values diversity and inclusion, supporting around 400 organizations.
Requirements:
- Availability to work 37.5 hours per week, including days, evenings, and weekends;
- Strong listening skills and effective verbal and written communication;
- A customer-oriented and action-driven profile;
- The ability to learn quickly and adapt to new situations.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. We look forward to reviewing your application and learning more about your qualifications.
