Revenue Recovery Specialist

3 weeks ago

Cambridge, Ontario, Canada Lone Wolf Real Estate Technologies Inc Full time
Job Title: Revenue Recovery Specialist

At Lone Wolf Real Estate Technologies Inc, we are seeking a highly skilled Revenue Recovery Specialist to join our team. As a key member of our revenue recovery team, you will be responsible for tracking and managing suspended accounts, performing daily client outreach to resolve declined payments, and preparing and sending out delinquency notices and other communications.

Key Responsibilities:
  • Track and manage suspended accounts to ensure timely resolution of declined payments.
  • Perform daily client outreach via phone, email, and mail to resolve payment issues.
  • Prepare and send out delinquency notices and other communications to clients.
  • Verify discrepancies and resolve client billing issues.
  • Manage written communication between clients and internal teams regarding account issues.
  • Collaborate with internal teams to educate them on billing best practices and develop client success strategies.
  • Audit and refine revenue recovery processes to achieve daily/monthly/quarterly/annual revenue collection goals.
Requirements:
  • 2-3 years of experience in payment processing and/or collections.
  • Ability to meet productivity goals and deadlines.
  • Excellent written and verbal communication skills.
  • Experience with billing and/or database or CRM tools.
  • Ability to work well as part of a team.

We are looking for a motivated and detail-oriented individual who is passionate about revenue recovery and has a strong understanding of billing and collections processes. If you are a team player with excellent communication skills and a proven track record of success in revenue recovery, we encourage you to apply for this exciting opportunity.

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