Floor Supervisor

4 weeks ago

Montreal, Quebec, Canada COS Full time
{"title": "Floor Supervisor", "description": "Job Summary

We are seeking a skilled Floor Supervisor to join our team at COS in Montreal. This full-time role involves working a variety of shifts, including weekends and evenings, and requires excellent communication and customer service skills.

Key Responsibilities
  • Provide exceptional customer service by creating a welcoming atmosphere and engaging with customers in a proactive and genuine manner.
  • Support indirect customer service by replenishing stock and maintaining visual displays while adhering to company guidelines.
  • Collaborate with the store management team to ensure a seamless shopping experience through effective communication and teamwork.
  • Contribute to the store's sales strategy and assist colleagues in other departments to achieve sales goals.
  • Evaluate service results and develop actions to improve the customer experience.
  • Act as a customer service role model and provide guidance to colleagues.
Requirements
  • Previous work experience is preferred, but we also consider candidates with excellent communication skills, a customer-focused attitude, and a genuine interest in others.
  • Self-motivated and positive individuals who are adaptable and open to learning about and selling our products.
  • Excellent planning and organizational skills, as well as good analytical and problem-solving abilities.
  • Excellent commercial abilities and an interest in fashion and retail.
Why Work for COS?
  • A dynamic, team-driven work environment with a diverse and kind group of individuals.
  • Endless growth and development opportunities.
  • A dress code that encourages self-expression and individuality.
  • A comprehensive benefits package that includes a 25% staff discount, up to 3 weeks of vacation, and a range of wellness and insurance benefits.

We offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

", "lang_code": "en"}

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