Regulatory Affairs Expert
6 days ago
About the Role
We are seeking a highly skilled Food Safety Specialist to join our team at Farm Boy. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of food safety and quality across our operations.
Key Responsibilities
- Respond to customer inquiries and complaints related to regulatory questions in a timely and effective manner.
- Follow up with suppliers and internal production facilities on non-compliances.
- Assist in issuing production action requests to the business and complete all subsequent activities of tracking, disposition, and reporting totals to finance for credit follow up.
- Ensure all databases are maintained and kept current.
- Support the retail store audit program to ensure compliance with food safety standards and identify areas for improvement.
- Assist in ensuring timely turnaround and accurate responses to all governmental agency inquiries regarding regulatory, food safety, and quality.
- Maintain importing PCP program, documents, and status of SFCR license.
- Assist production facilities in preparation for third-party audits.
- Maintain up to date knowledge on Health Canada and CFIA regulations and policies, helping the business prepare for changes in regulations.
- Responsible for food safety review and approval of third party, private label, and ingredient suppliers as part of the vendor management program.
- Compile data for monthly, quarterly, and yearly reporting when required or requested.
- Participate in projects and meetings with the goal of improving food safety and quality.
- Provide essential support to the Food Safety leadership teams.
- May be requested to undertake other related duties on a periodic basis.
Requirements
- Typically requires a post-secondary education in Food Science, Quality Assurance, Microbiology, or a related science field, plus a minimum of 2 years of experience in a related field or an equivalent combination of education and experience.
- Strong customer-service focus.
- Experience in quality assurance procedures and compliance programs.
- Familiarity with quality metrics and performance monitoring.
- Experience in data collection, data reporting and data analysis.
- Knowledge of food safety standards and regulatory compliance.
- Ability to multitask and manage multiple responsibilities and deadlines.
- Excellent communication skills, both oral and written, to effectively communicate requirements and tasks to employees.
- Ability to work independently and effectively with a team.
- Proactive and continuous improvement mindset.
- Proficient in Microsoft Word, Excel, Outlook & Windows.
- Willingness to work flexible hours and within the plant environment as business needs require.
- Weekend/Evening Coverage as required for rotational recall support.
Work Environment
- May be required to lift, carry and/or handle heavy objects up to 50 pounds.
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand, walk, sit, and reach and occasionally required to climb or balance and stoop, kneel, or crouch.
- May be required to travel between Farm Boy stores, Home Office, and/or Central Operations.
- Must be able to work a flexible schedule that may include nights and weekends.
- Exposure to environmental elements such as noise, dirt, dust, vibration, and changing temperatures.
- Ability to work in a cool environment for prolonged periods (4 to 6 degrees Celsius).
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