Bilingual Call Centre Representative
3 weeks ago
About This Role
The Centralized Call Centre Representative is a key member of our team, responsible for supporting work order creation for the FMO and Service departments. This role requires effective communication and problem-solving skills to deliver high-quality facility services to our customers.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain and monitor the work database of the Computerized Maintenance Management System (CMMS)
- Work collaboratively with colleagues to ensure seamless service delivery
Requirements
- Fully bilingual in English and French
- 2-3 years of related call centre, customer service, or dispatching experience
- Ability to work independently with minimal supervision
What We Offer
- Competitive pay
- Paid training at our Montreal location
- Medical and dental benefits after 6-month probation period
Why Join Us
At Black & McDonald, we value our employees and offer a collaborative and supportive work culture. We invest in ongoing training and development, and offer opportunities for growth and advancement.
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Bilingual Call Centre Representative
1 month ago
Montreal, Quebec, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
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Montreal, Quebec, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
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