Customer Service Representative | Sydney, Nova Scotia

2 days ago


Sydney, Nova Scotia, Canada Mass Markets Full time
Job Description:

Job Title: Customer Service Representative

Location: Sydney, Nova Scotia

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.

Responsibilities:

  • Handle inbound calls from customers, responding to their queries and resolving their issues in a timely and professional manner.
  • Provide information and support to customers regarding our products and services.
  • Responsible for meeting or exceeding customer satisfaction targets.
  • Work collaboratively with other teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions and update the database accordingly.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • Able to maintain confidentiality and handle sensitive information with discretion.

Salary: $45,000 - $55,000 per annum, depending on experience.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • Comprehensive training program to enhance your skills and knowledge.

About Us:

Mass Markets is a leading provider of business process outsourcing services. We pride ourselves on delivering exceptional customer experiences and building long-term relationships with our clients. Our company culture values teamwork, innovation, and continuous improvement.



  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About This OpportunityCape Breton Regional Hospital in Sydney, Nova Scotia, is seeking an emergency medicine physician to join their team in their level 2 Emergency Department. The hospital provides a range of primary and secondary services through in-patient, outpatient, and community-based programs.Responsibilities:Provide call coverage and care for...


  • Sydney Mines, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health Authority is seeking a full-time physiatrist to join their collaborative team in Sydney Mines, Nova Scotia.Main Responsibilities:Work a full scope of practice as a physiatristProvide inpatient careConsult and refer to other medical professionalsAct as a patient advocateExpected Hours:Full-timeQualifications:Membership...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the RoleWe are seeking a highly skilled Senior Urologist to join our team at Cape Breton Regional Hospital in Sydney, Nova Scotia.Job SummaryThe successful candidate will provide specialized surgical care and ER on-call coverage 24/7 for the Cape Breton Regional Municipality and surrounding area.ResponsibilitiesProvide a full range of urology...


  • Sydney, Nova Scotia, Canada Mass Markets Full time

    About Mass MarketsMass Markets is a leading provider of business process outsourcing services, helping clients take on their customer experience and digital transformation challenges. Our team is dedicated to delivering exceptional experiences and driving optimal performance.Job Title: Customer Service RepresentativeWe are seeking highly motivated and...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Cape Breton Regional Hospital in Sydney, Nova Scotia, is seeking an emergency medicine specialist to join their team in their level 2 Emergency Department. The hospital provides a range of primary and secondary services through in-patient, outpatient, and community-based programs.Responsibilities include providing call coverage, caring for inpatients,...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About This OpportunityCape Breton Regional Hospital in Sydney, Nova Scotia, is seeking an emergency medicine specialist to join their team in their level 2 Emergency Department. The hospital provides a range of primary and secondary services through in-patient, outpatient, and community-based programs.Services include:AnesthesiologyCancer and supportive...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    The Nova Scotia Health Authority is seeking a highly skilled General Surgeon to join our team at the Cape Breton Regional Hospital in Sydney, Nova Scotia.Company OverviewWe are a leading healthcare provider in Nova Scotia, serving over , patients per year through our four-hospital complex. Our facilities offer a range of primary and secondary services,...


  • Sydney River, Nova Scotia, Canada The Government of Nova Scotia Full time

    About the JobThis is a fantastic opportunity to work as a Heavy Duty Mechanic with the Government of Nova Scotia in Sydney, Nova Scotia.The successful candidate will be responsible for diagnosing and repairing a variety of government mobile machinery and equipment used for road maintenance activities.Job RequirementsA Provincial Certificate of Qualification...

  • Geriatrician - Sydney

    4 weeks ago


    Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health is seeking a Geriatrician to lead our frailty care team in Sydney. As a Zone Leader, you will work collaboratively with nurse practitioners, OTs, pharmacists, physios, and social workers to provide high-quality care to our patients.Our hospital offers a range of services, including anesthesiology, cancer and supportive...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    The Nova Scotia Health Authority is seeking an experienced Family Medicine specialist to join their team in Sydney. This opportunity provides a chance to work in a collaborative and supportive environment, providing comprehensive primary health care services to patients of all ages.About the RoleThis full-time position comes with an estimated annual salary...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Career OpportunitiesNova Scotia Health Authority is seeking a Geriatrician to lead our frailty care team in Sydney, Nova Scotia. As a Zone Leader for frailty care, you will work collaboratively with nurse practitioners, occupational therapists, pharmacists, physiotherapists, and social workers in the emergency department and acute care settings.Key...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Join Nova Scotia Health Authority as a Geriatrician in Sydney and be part of a collaborative team-based environment that includes nursing services and administrative support. Key Responsibilities:Lead a frailty team in the emergency department and acute care with nurse practitioners, OTs, pharmacists, physios, and social workers.Provide frailty-informed...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityCape Breton Regional Hospital, a tertiary care institution, is seeking a full-time Anesthesiologist to join their team of 7 Anesthesiologists. The successful candidate will provide care to patients in the Eastern Zone and participate in call. The position offers opportunities for research and medical teaching with Dalhousie...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    OverviewCape Breton Regional Hospital in Sydney, Nova Scotia, is seeking an emergency medicine physician to join their team. This opportunity presents a unique chance to work in a level 2 Emergency Department and contribute to the healthcare needs of the community.SalaryThe estimated salary for this position is around $250,000-$300,000 per year, depending on...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    We are seeking a skilled Child and Adolescent Psychiatrist to join our team at Nova Scotia Health Authority in Sydney. This is a full-time position with an on-call requirement.Company OverviewNova Scotia Health Authority is one of the largest employers in the province, with over 30,000 employees. We provide health services to more than 1 million people...

  • Physician - Sydney

    4 weeks ago


    Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityCape Breton Regional Hospital, a tertiary care institution in the Eastern Zone of the Nova Scotia Health Authority, is seeking full-time and part-time Hospitalist Physicians to join their team. As a Hospitalist Physician, you will have the opportunity to engage in research and/or have medical teaching positions with Dalhousie University,...


  • Sydney Mines, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health Authority is seeking a full-time physiatrist to join their collaborative team at Harbourview Hospital in Sydney Mines. The successful candidate will have the opportunity to support physicians and care at nearby Cape Breton Regional Hospital and may also participate in teaching through the family medicine residency...


  • Sydney Mines, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health Authority is seeking a full-time physiatrist to join their collaborative team. The successful candidate will have the opportunity to support physicians and care at nearby Cape Breton Regional Hospital and may also participate in teaching through the family medicine residency program based in Sydney, and/or with medical...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Role OverviewWe are seeking a Geriatric Medicine Specialist to join our team in Sydney, Nova Scotia. This is a full-time opportunity to work as a zone leader for frailty care and provide urgent care in the first 72 hours of a patient's illness.ResponsibilitiesWork collaboratively with a frailty team in the emergency department and acute careProvide...


  • Sydney, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityThe Nutrition Services Manager, Sydney Area supports the Director of Nutrition and Food Services to ensure effective delivery of Nutrition & Food Services. The Manager plans, organizes, and controls operations and day-to-day management of NFS in Sydney area.Reporting to the Director, Nutrition and Food Services (NFS), Eastern Zone, the...