District Manager Lead

3 weeks ago


Burlington, Ontario, Canada Centre for Skills Development Full time
Job Summary:

The Centre for Skills Development is seeking a highly motivated and experienced District Manager to lead our team in meeting or exceeding service goals. This role involves developing and motivating a district to be a highly productive team, ensuring customer loyalty and outstanding customer service, and managing retention and growth.

Key Responsibilities:
  1. Team Leadership: Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-ins, fostering a positive work environment, route rides, and building strong relationships with each Route Sales Representative.
  2. Customer Service: Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication, and negotiating with customers.
  3. Safety and Compliance: Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
  4. Retention and Growth: Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Oversee promotions, contests, and continued excellent customer relationships.
Qualifications:
  1. A valid Ontario Driver's License is required. A clean driving record and good time management skills are also essential.
  2. Excellent verbal/written communication skills in English, comprehension of direction, and teamwork are necessary for success in this role.
Education and Experience Requirements:
  • A High School graduation or equivalent experience is required. Post-secondary education in Business, Account Management, or any equivalent program is preferred.
Working Conditions:

This role involves operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot. Indoor and outdoor areas of a typical industrial facility are also part of the job.

Salary and Benefits:

$77,000 per year. Full-time position with benefits. How to apply: Please contact your nearest Centre for Skills Employment Services office.



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