Senior Retail Operations Manager

2 weeks ago


Burlington, Ontario, Canada Reitmans ( Canada ) Limited Full time

We are seeking a highly motivated and experienced Senior Retail Operations Manager to join our team at Penningtons, part of Reitmans (Canada) Limited. As an Assistant Store Manager, you will play a key role in driving sales and profit goals, while fostering an inclusive and positive work environment.

Key Responsibilities
  • Lead a high-performing team to achieve store objectives, including sales and profit targets, recruiting, performance management, training, and development.
  • Implement effective merchandise strategies and maintain a clean, consistent, and inviting store environment that inspires customers to shop.
  • Ensure seamless communication with Store Manager and District Manager to drive business results.

You will be responsible for:

  • Recruiting, managing, developing, and training top talent who are sales, customer, and fashion-focused.
  • Maintaining accurate records and reports, including payroll, scheduling, and inventory management.
  • Providing exceptional customer service, ensuring a positive shopping experience for all customers.
About You

To succeed in this role, you should have:

  • A minimum of 1 year of leadership and supervisory experience in a customer-facing retail environment.
  • Proven ability to lead teams to success through strong sales performance and excellent communication skills.
  • A High School graduate or GED equivalent; post-secondary education is an asset.
  • Ability to multitask in a fast-paced environment and create an amazing customer experience.
  • Availability to work weekends and evenings.
  • Age 18 or older.
What We Offer

As a valued member of our team, you can expect:

  • A competitive benefits package for full-time employees, including paid time off, sick time, and vacation days.
  • Potential for monthly bonuses, opportunities for advancement, and tuition reimbursement.
  • A 50% discount on all Reitmans (Canada) Limited brands, including Penningtons, Reitmans, and RW&CO.
  • A generous Employee Referral Policy, with rewards up to $500.

Estimated salary: $60,000 - $80,000 per year, based on experience and location.



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