Lead Retail Operations Manager

2 days ago


Burlington, Ontario, Canada Snuggle Bugz Full time $20

Snuggle Bugz is seeking a dynamic and charismatic Lead Retail Operations Manager to join our team. As a pivotal leadership role, this position is responsible for creating a high level of customer service, floor leadership, and development of retail sales advisors.

This full-time leader will have a focused expertise in one of our two business sides: Nestled (Furniture) or Snuggle Bugz (Gear). The successful candidate will be accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes.

The ideal candidate has 1 year of retail management experience and 1 year of leadership experience. They must have excellent communication skills, be highly motivated, and be able to balance administrative tasks, coaching, and sales on each shift.

We offer a competitive salary of $20.25 per hour, plus benefits including casual dress, company events, dental care, extended health care, flexible schedule, on-site parking, RRSP match, store discount, and vision care.

Benefits also include:



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