Telehealth Professional

5 days ago


Burnaby, British Columbia, Canada PHSA Full time

About the Role

As a TeleNurse with HealthLink BC, you will be working in a fast-paced, dynamic environment providing non-emergency health information and advice to residents of BC and Yukon. This is a challenging yet rewarding role that requires strong communication skills, clinical knowledge, and the ability to work independently.

About the Job

We are seeking a skilled and compassionate TeleNurse to join our team. In this role, you will be responsible for:

  • Providing non-emergency health information and advice via telephone and web-based platforms;
  • Assessing client needs and providing guidance on self-care management, health promotion, and disease prevention;
  • Collaborating with other healthcare professionals to ensure comprehensive care;
  • Maintaining accurate records and documenting client interactions;
  • Participating in quality improvement initiatives and contributing to service evaluation.

About You

To be successful in this role, you will need:

  • A degree in Nursing from an accredited institution and current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM);
  • A minimum of three years recent related experience in acute care, community health, public health, or continuing care;
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders;
  • A strong commitment to providing high-quality patient-centered care;
  • The ability to work independently and as part of a team, with flexibility to adapt to changing priorities and deadlines.

About Us

HealthLink BC is a 24/7/365 telehealth platform that provides access to non-emergency health information, health advice, and assistance in navigating the provincial healthcare system. We are committed to delivering high-quality patient-centered care and promoting healthy lifestyles through education and support. Our team is dedicated to making a positive impact on the lives of individuals and communities across BC and Yukon.

Salary and Benefits

This is a permanent full-time position with a salary range of $64,000 - $85,000 per year, depending on experience. We offer a comprehensive benefits package, including municipal pension plan, psychological health & safety programs, and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Estimated Salary Range: $70,000-$80,000 per year

About the Location

Burnaby or Langley, BC


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