Telehealth Nurse

2 weeks ago


Burnaby, British Columbia, Canada PHSA Full time

Telehealth Nurse Opportunity

Healthlink BC is seeking a skilled Telehealth Nurse to join our team. As a Telehealth Nurse, you will provide non-emergency health information and advice to BC and Yukon residents via our 24/7/365 telehealth platform.

Key Responsibilities

  • Respond to or initiate telephone calls from callers, utilizing customer service and therapeutic communication skills.
  • Recommend additional resources, acquisitions and activities to enhance the telehealth nursing practice and client care.
  • Maintain current clinical knowledge in prevention & wellness promotion, health risk assessment, self-care management, and chronic disease management and consumer health education.
  • Collaborate with other professionals in providing telehealth care by making appropriate referrals to dietitians, pharmacists and other services.
  • Monitor call flow and contribute to achieving service targets and maintaining standards of care.

Requirements

  • Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM)
  • Minimum three (3) years recent related experience in acute care, community health, public health or continuing care.

What We Offer

  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

About PHSA

PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). We are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


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