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TeleNurse - Healthlink BC Burnaby or Langley (Multiple Positions)

1 month ago


Burnaby, British Columbia, Canada PHSA Full time

Telehealth Nursing Role

Healthlink BC is seeking a skilled TeleNurse to join our team in Burnaby or Langley. As a TeleNurse, you will provide safe, competent, and ethical telehealth nursing in accordance with HLBC's mission, strategic plan, and legislative requirements.

Key Responsibilities

  • Respond to or initiate telephone calls from callers, utilizing customer service and therapeutic communication skills.
  • Recommend additional resources, acquisitions, and activities to enhance the telehealth nursing practice and client care.
  • Maintain current clinical knowledge in prevention and wellness promotion, health risk assessment, self-care management, and chronic disease management.
  • Collaborate with other professionals in providing telehealth care by making appropriate referrals to dietitians, pharmacists, and other services.
  • Monitor call flow and contribute to achieving service targets and maintaining standards of care.

Requirements

  • Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
  • Minimum three (3) years recent related experience in acute care, community health, public health, or continuing care.

What We Offer

  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

About PHSA

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). We are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.