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Client Relations Specialist
1 month ago
At Beneva, Inc., we are seeking a highly skilled Client Relations Consultant to join our team. As a key member of our Out of Quebec Disability Management Department, you will be responsible for building and maintaining strong relationships with our clients.
Key Responsibilities:
- Develop and implement effective client relations strategies to drive business growth and retention.
- Provide exceptional customer service and support to clients, addressing their needs and concerns in a timely and professional manner.
- Collaborate with internal stakeholders to ensure seamless communication and coordination with clients.
- Identify and capitalize on opportunities to upsell and cross-sell services to clients.
- Monitor and analyze client feedback to inform business decisions and improve overall client satisfaction.
Requirements:
- Proven experience in client relations, customer service, or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.