Client Relations Specialist
2 weeks ago
The Client Relations Advisor/Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a significant impact on the department's success and requires a strong understanding of client needs and expectations.
Key Responsibilities:
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Provide exceptional customer service and support to clients.
- Collaborate with internal stakeholders to ensure seamless delivery of services to clients.
- Identify and address client concerns and issues in a timely and effective manner.
- Contribute to the development and implementation of strategies to improve client satisfaction and retention.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Excellent problem-solving and analytical skills.
- Strong understanding of client needs and expectations.
- Ability to work collaboratively with internal stakeholders.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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