Clinical Systems Specialist
3 days ago
About EFW Radiology
EFW Radiology is a leading provider of diagnostic imaging services, with a commitment to delivering exceptional patient care. We are seeking a highly skilled Clinical Systems Specialist to join our team.
The Role
- Provide technical assistance to end-users, including radiologists, technologists, and support staff, in the design and implementation of new clinical systems.
- Develop and deliver training on required systems and procedures to ensure seamless adoption and utilization.
- Assist with operational assignments to maintain data integrity of clinical application systems, ensuring accuracy and reliability.
- Analyze technical and operational problems to identify root causes and implement effective solutions.
- Collaborate with internal technical teams and/or vendor representatives to resolve complex issues and improve system performance.
- Troubleshoot performance and capacity concerns to ensure optimal system functionality and minimize downtime.
- Work with software vendors to understand product paths and plan for major upgrades, ensuring seamless transitions and minimal disruption.
- Adhere to all privacy and confidentiality policies and procedures, upholding the highest standards of patient data protection.
Requirements
- 5 years' experience working in a radiology or healthcare environment in a technical, administrative, or clinical role.
- Fluent in English – written and oral.
- A self-starter with the ability to manage multiple tasks and projects simultaneously, with minimal supervision and high accountability.
- Experience with Agfa Impax, Visage RIS, Kailo Sonoreview, Powerscribe 360, Mirth Connect, Astraia, Accuro, and other similar medical applications.
Working Conditions
- Ability to travel within Calgary and area for clinic visits as operationally required.
- Regular business hours are typical for this position, however, the incumbent may have to work irregular and flexible hours to meet the demands of the position.
- Works in an office environment, with prolonged sitting and computer keyboarding.
Benefits
- Professional Development Programs and Continued Education Support.
- Extended Health, Dental & Wellness Benefits.
- Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events.
- Flexible Work Arrangements.
- Matching RRSP Group Savings Plan.
- Employee and Family Assistance Programs.
- Onsite and Subsidized Parking.
- Subspecialty Training Opportunities.
- Volunteer Opportunities with Community Partners.
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