Restaurant Floor Manager

3 weeks ago


Delta, British Columbia, Canada Tasty Indian Bistro Full time

We are seeking a skilled Restaurant Floor Manager to lead our team at Tasty Indian Bistro. As a key member of our operations team, you will oversee the day-to-day activities of our restaurant, ensuring seamless service delivery and exceptional customer experiences.

Key Responsibilities
  • Conduct thorough performance reviews to assess team performance and identify areas for improvement.
  • Organize and maintain inventory, ensuring optimal stock levels and minimizing waste.
  • Ensure compliance with health and safety regulations, maintaining a safe working environment for all staff and customers.
  • Negotiate arrangements with suppliers for food and other essential supplies.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service, consistently meeting or exceeding customer expectations.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring efficient use of resources and maximum productivity.

Requirements

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.
  • 5-10 years of experience in a leadership or management capacity.
  • Excellent interpersonal skills, with the ability to motivate and inspire team members.
  • Strong communication and problem-solving skills, with the ability to work effectively under pressure.
  • Able to work 40 hours per week, with flexibility to work varied shifts as required.

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