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Restaurant Operations Manager

2 months ago

Delta, British Columbia, Canada Bola Sweets & Restaurant Ltd. dba Diamond Sweets & Restaurant Full time

Job Title: Restaurant Operations Manager

About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at Bola Sweets & Restaurant Ltd. dba Diamond Sweets & Restaurant.

Key Responsibilities
  • Establish and Implement Operational Strategies: Develop methods to meet work schedules, ensuring seamless service delivery.
  • Supervise Staff: Oversee and coordinate the activities of food preparation staff, providing guidance on job duties, sanitation procedures, and safety protocols.
  • Staff Training and Development: Train staff in their roles, emphasizing excellent customer service, efficient food preparation, and maintaining a clean environment.
  • Purchasing and Inventory Management: Estimate ingredient and supply requirements for meal preparation, ensuring optimal inventory levels.
  • Hiring and Performance Management: Hire and manage food service staff, including performance evaluations and disciplinary actions when necessary.
  • Budgeting and Cost Control: Prepare and submit reports on budget and cost estimates, ensuring accurate financial management.
  • Customer Service: Address customer complaints or concerns in a professional manner, resolving issues promptly.
  • Record-Keeping and Reporting: Maintain accurate records of stock, repairs, sales, and wastage, preparing regular reports for management.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years of experience in a similar role is preferred.
  • Language: Fluency in English is essential.
  • Work Hours: 35 to 40 hours per week.

The estimated salary for this position is between $45,000 and $65,000 per year, depending on location and experience. If you are a motivated and organized individual with a passion for restaurant operations, we encourage you to apply.