Restaurant Operations Supervisor

6 days ago


Delta, British Columbia, Canada Roys Indian Restaurant Full time
Job Title

Restaurant Operations Supervisor

About the Role

We are seeking a highly organized and detail-oriented Restaurant Operations Supervisor to join our team at Roys Indian Restaurant. The successful candidate will be responsible for ensuring the smooth operation of our restaurant, overseeing staff performance, and maintaining high-quality customer service standards.

Responsibilities
  • Monitor Staff Performance: Regularly assess and evaluate staff performance to ensure they meet our high standards.
  • Plan and Organize Daily Operations: Develop and implement effective strategies to manage daily operations, ensuring seamless service delivery.
  • Set Staff Work Schedules: Create and manage staff schedules to meet business needs while ensuring adequate coverage.
  • Supervise Staff: Provide guidance, support, and feedback to staff members to help them grow professionally.
  • Determine Services to Be Offered: Collaborate with senior management to determine the types of services to be offered, implementing operational procedures accordingly.
  • Conduct Performance Reviews: Regularly conduct performance reviews to assess employee progress and provide constructive feedback.
  • Organize Inventory: Oversee the maintenance of inventory levels, ensuring sufficient stock is available to meet customer demands.
  • Health and Safety: Ensure compliance with health and safety regulations, creating a safe working environment for all employees.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other essential supplies.
  • Customer Service: Provide exceptional customer service, addressing any complaints or concerns promptly and professionally.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: Fluency in English is necessary for effective communication.
  • Work Setting: Urban area.
  • Hours of Work: 40 hours per week.
Benefits

We offer a competitive salary, benefits package, and opportunities for career growth and development.

Estimated Salary: $50,000 - $60,000 per year.



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