Restaurant Operations Manager

2 weeks ago


Erin, Canada Ontario INC oa Tim Hortons Full time

We are seeking a Restaurant Operations Manager to oversee the daily operations of our food service establishment. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and high-quality food in a fast-paced environment.

About the Role

This is a permanent position working 30-40 hours per week. You will work under pressure and maintain a combination of sitting, standing, and walking throughout your shift. Our ideal candidate is a team player with excellent oral communication skills, client focus, and flexibility.

Key Responsibilities
  • Supervise and coordinate activities of staff who prepare and portion food
  • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Train staff in job duties, sanitation, and safety procedures
  • Maintain records of stock, repairs, sales, and wastage
  • Address customer complaints or concerns
Requirements

To be successful in this role, you must have a secondary (high) school graduation certificate and 1 year to less than 2 years of experience in a similar position. You will also be required to supervise 5-10 people, including food service counter attendants and food preparers.

Compensation and Benefits

The estimated salary for this position is $50,000-$60,000 per year, depending on location and experience. We offer a comprehensive benefits package, including support for newcomers and refugees, as well as Indigenous peoples. Our restaurant is committed to providing on-the-job training tailored to youth and supporting social and labour market integration.



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