Customer Service Team Lead
1 week ago
Job Title: Customer Service Team Lead
Job Summary: We are seeking a highly organized and reliable Customer Service Team Lead to supervise a team of 5-10 people in a fast-paced environment. The ideal candidate will have 1 year to less than 2 years of experience in a similar role and possess excellent communication and leadership skills.
Responsibilities:
- Supervise and coordinate activities of a team of customer service representatives
- Recruit, hire, and train new team members
- Estimate costs and materials for projects
- Ensure health and safety regulations are followed
- Requisition or order materials, equipment, and supplies
Requirements:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- 1 year to less than 2 years of experience in a similar role
- Excellent communication and leadership skills
Work Environment:
- Work under pressure
- Work outdoors
- Noisy and dusty environment
Personal Suitability:
- Organized
- Reliability
- Team player
Workplace Information:
- Hybrid work arrangement
- Permanent employment
- 30 to 40 hours per week
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