Plan Administrator, CINUP

9 hours ago


Winnipeg, Manitoba, Canada Johnston Group Full time
About Johnston Group

Johnston Group is a leading provider of employee benefit solutions to over 30,000 companies across various product lines, including Chambers of Commerce Group Insurance Plan, Canada's #1 employee benefits plan for small businesses.

About CINUP

CINUP brings Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services, and stability. With a reputation for providing superior levels of service and education, paired with unique benefit solutions, CINUP has been a trusted name in Indigenous communities for over three decades.

Job Summary

We are seeking a highly skilled and detail-oriented Plan Administrator to join our team. As a Plan Administrator, you will be responsible for the addition and maintenance of employee and dependent enrolment information on our benefit systems and creating employee packages. You will provide exceptional customer service and ongoing support to our internal and external clients through phone and/or email communication.

Key Responsibilities
  • Minimum one year of experience in group insurance, preferably in a customer service or administration role, is an asset
  • Completion of courses within the industry (CEBS, LOMA) or equivalent work experience
  • Strong, confident communication skills, both oral and written
  • Detail-oriented with a focus on quality and accuracy
  • Ability to stay composed and organized in a high-volume environment
  • Capable of building and maintaining customer relations
  • Ability to handle complex inquiries and solve concerns for our customers in a timely manner
  • Ability to manage multiple priorities
  • Proficient using MS Office
  • Ability to learn new technology and work with proprietary computer applications
  • Strong team player with the ability to work independently
  • Bilingualism is an asset


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